Privacy Policy

This Privacy Policy explains how VentaKart, operated by Renown Systems and Softwares (Bengaluru, Karnataka, India), collects, uses, stores, and protects your personal data, in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information We Collect

• Name, email address, phone number, and shipping/billing address provided at checkout.
• Payment information, processed securely through our payment gateway partners (VentaKart does not store full card details).
• Order history, wishlist activity, and browsing behaviour on the site.
• Device and log information (IP address, browser type) for security and analytics purposes.

2. How We Use Your Information

• To process and deliver your orders, including software license activation support.
• To communicate order updates, respond to support requests, and send optional promotional updates (with opt-out available).
• To improve site performance, security, and product recommendations.
• To comply with legal and tax obligations under Indian law.

3. Your Rights Under the DPDP Act, 2023

As a data principal, you have the right to:

• Access the personal data we hold about you.
• Request correction or erasure of inaccurate or outdated data.
• Withdraw consent for optional data processing (e.g., marketing communications) at any time.
• Nominate another individual to exercise these rights on your behalf in the event of death or incapacity.

To exercise any of these rights, contact us at privacy@ventakart.com.

4. Data Sharing

We share your data only with trusted third parties necessary to fulfil your order — such as payment gateways, courier partners, and software vendors for license activation. We do not sell your personal data to third parties for marketing purposes.

5. Data Security

We use industry-standard security measures, including SSL encryption on checkout and restricted internal access, to protect your data from unauthorised access, alteration, or disclosure.

6. Cookies

Our site uses cookies to remember cart items, login sessions, and improve browsing experience. You may disable cookies in your browser settings, though this may affect site functionality.

7. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required under applicable Indian law (including tax and consumer protection regulations).

8. Children’s Privacy

VentaKart does not knowingly collect personal data from individuals under 18 years of age without parental/guardian consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected with a revised “Last updated” date at the top of this page.

10. Contact Us

For privacy-related questions or data requests, contact us at privacy@ventakart.com.