Shipping Policy
Shipping Policy
1. Delivery of Digital Products (Software Licenses)
Software license keys are delivered digitally — typically via email and/or your VentaKart account dashboard — within a few hours of successful payment confirmation, and in all cases within 24 hours. No physical shipping is involved for these items.
2. Delivery of Physical Products
| Order Type | Processing Time | Estimated Delivery |
|---|---|---|
| In-stock hardware/accessories | 1–2 business days | 3–7 business days (metro cities) |
| In-stock hardware/accessories | 1–2 business days | 5–10 business days (other regions) |
| Pre-order / limited stock items | As specified on product page | Varies by product |
Delivery timelines are estimates and may vary due to courier delays, regional restrictions, or circumstances beyond our control (weather, strikes, etc.).
3. Shipping Charges
Shipping charges, if applicable, are calculated at checkout based on the delivery location and order value. Any free-shipping thresholds will be clearly indicated on the product or cart page.
4. Order Tracking
Once your physical order is shipped, you will receive a tracking link via email/SMS to monitor delivery status in real time.
5. Delivery Areas
We currently ship physical products across India. Certain remote or restricted pin codes may not be serviceable by our courier partners — this will be flagged at checkout if applicable.
6. Delayed or Missing Shipments
If your order has not arrived within the estimated delivery window, please contact us at support@ventakart.com with your order ID, and we will investigate with our courier partner.
7. Contact Us
For any shipping-related queries, reach out to support@ventakart.com.